On Tuesday morning I was driving to work, I was excited to get there as I was in a great mood and had loads planned for the day ahead – plus I needed to pop to Halfords before work as my oil light had come on in the car.
I was driving along the A1M and I heard a loud rattle, I wound down my window in case it was a sound on the radio and I found it was my car. I quickly pulled over to the lay-by / hard shoulder and stopped the car, just as I was putting the brakes on the car went bang and I am told that my engine exploded!
I am a bit of a drama queen and when something goes wrong I go into panic overdrive and cry – a lot. So I called my bank (who I have breakdown cover with) and they put me through to AA. The lady I spoke to was so lovely as I balled down the phone she did her best to understand me. She had to give me the instructions of what I should and shouldn’t do and I cried the whole way through.
The AA Man and Van arrived within 20 minutes (apparently being a female, in a car on your own and on a major road are three things that guarantee quick service), he turned up and I cried some more. On looking at my car he informed me that the engine had blown up and he would have to tow the car to my garage, however my cover only allowed me towing of 10miles and my garage was 27 miles away so I would have to upgrade my cover.
Pay day was on Thursday and I had NO money in my account, especially not the £110 the man required, I called my Grampy (in tears) to see if I could borrow some money until pay day and the man called his office. By the time I was off the phone the AA Man had called his office and arranged for his charge to be waived so I only had to pay for the upgrade which was around £60.00 – I could not have been more grateful and I don’t think I have ever said Thank You more times than I did in the 30mins I was with the AA Man.
This AA Man AA Staff No. 78870 and I can honestly say he was my knight in shining armour (just a shame he was married or I would have kept him forever!!!)
For what was a very stressful time for me I just want to say a HUGE Thanks to all the staff at AA that helped me, I am very grateful and will not hesitate to recommend you.
